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All Systems Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Status History

All Systems Operational

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Welcome to the Caregility™ Cloud Platform status page.

Uptime over the past 90 days. View historical uptime.
Application Services Operational
90 days ago
100.0 % uptime
Today
iConsult 2.0 ? Operational
90 days ago
100.0 % uptime
Today
iConsult 1.9 ? Operational
90 days ago
100.0 % uptime
Today
iObserver 3.0 Operational
90 days ago
100.0 % uptime
Today
iObserver 2.1 ? Operational
90 days ago
100.0 % uptime
Today
P2P 2.0 Operational
90 days ago
100.0 % uptime
Today
Clinical Notifications Operational
90 days ago
100.0 % uptime
Today
Mobile Application Services Operational
90 days ago
100.0 % uptime
Today
iConsult 2.0 - iOS Operational
90 days ago
100.0 % uptime
Today
iConsult 2.0 - Android Operational
90 days ago
100.0 % uptime
Today
iConsult 1.9 - iOS Operational
90 days ago
100.0 % uptime
Today
iConsult 1.9 - Android Operational
90 days ago
100.0 % uptime
Today
Platform Services Operational
90 days ago
100.0 % uptime
Today
SSO Operational
90 days ago
100.0 % uptime
Today
Landing Operational
90 days ago
100.0 % uptime
Today
Management Services Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 14, 2025

No incidents reported today.

Jul 13, 2025

No incidents reported.

Jul 12, 2025
Caregility Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Jul 12, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 13:00 UTC
Scheduled - Dear Valued Customer, Caregility will be performing bi-monthly maintenance activities on Saturday, July 12th, 2025, between 0800 – 1200 ET. No downtime is expected during this maintenance period. Please call Tech Support at 1-866-300-0884 should you require assistance or experience any unexpected behavior. Sincerely, The Caregility Team 1-866-300-0884 techsupport@caregility.com
Jul 12, 12:57 UTC
Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025
iConsult 2.0 & iObserver Service Disruption
Resolved - On July 8th, 2025, between 3:30PM and 3:50PM ET, some users had trouble starting new iConsult
2.0 and iObserver calls. They saw a message saying, “the device cannot be started”. Ongoing
sessions were not impacted.

The disruption was caused by a delay in the Cloud vendor’s replication service into the read
datastore, which provides the device status information. This delay caused the system to
incorrectly determine the APS device as offline, preventing new calls from being placed using
that APS device.

he issue was resolved on its own once the replication delay in the datastore returned to
normal. We have identified the root cause and implemented new safeguards to prevent this
from happening again and developed plans for long term resolution.
Jul 8, 19:30 UTC
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

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