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1-866-300-0884
Status History
IMPORTANT: Platform Disruption
Incident
Report for Caregility™ Cloud Platform
Resolved
This incident has been resolved.
Update
Dear Valued Customer,
The issue with the Platform has been resolved. An RCA will be provided upon our investigation of the root cause.
We will continue to closely monitor. If you experience any further issues, please call Tech Support at 1-866-300-0884.
Sincerely,
The Caregility Team
1-866-300-0884
techsupport@caregility.com
The issue with the Platform has been resolved. An RCA will be provided upon our investigation of the root cause.
We will continue to closely monitor. If you experience any further issues, please call Tech Support at 1-866-300-0884.
Sincerely,
The Caregility Team
1-866-300-0884
techsupport@caregility.com
Investigating
Dear Valued Customer,
We are writing to inform you that our platform is currently experiencing a service disruption. Our team is actively investigating the issue and will provide updates as soon as more information becomes available.
Sincerely,
The Caregility Team
1-866-300-0884
techsupport@caregility.com
We are writing to inform you that our platform is currently experiencing a service disruption. Our team is actively investigating the issue and will provide updates as soon as more information becomes available.
Sincerely,
The Caregility Team
1-866-300-0884
techsupport@caregility.com
This incident affected: Application Services (iConsult 2.0, iObserver 3.0, Clinical Notifications), Management Services (Admin Portal, Reporting), Mobile Application Services (iConsult 2.0 - iOS, iConsult 2.0 - Android), and Platform Services (Landing).